When I joined Fave as a new product manager, I was eager to understand how the team's product processes work. I met with each product manager and asked them how they do it. What surprised me initially was that they all followed different processes.
Fave's website has not been changed in years. While today most of users are on the mobile app, Fave still maintaining our web presence. Due to the low impact, it had never been prioritized and accumulated a few bottlenecks: